How Adako focuses on consulting and customer support with BAS

Q&A with Concetta G. Find out how Adako, an accounting firm in Hasselt, works more efficiently and serves clients better thanks to BAS. Read more about their experience and collaboration.

Industry

Accountancy

Customer since

February 2024

Number of employees

5-20

Software usage

Yuki & Adsolut

Located in

Corda Campus Hasselt

Interview with

Concetta Gallo (partner)

Read more

Who is Adako?

How is Adako different from traditional accounting firms? Simply put: by providing more added value at every step of the way.Above all, they offer more: more advice, more services, more strategic partnerships and more tailor-made solutions.

About Adako and their approach

Adako is a small accounting firm located on the Corda Campus in Hasselt. Their mission? To support and guide clients as if they were co-pilots on the entrepreneurial journey. Advice is central to them, and they want to keep it that way.


The challenge: staff shortages and pressure on core business

What were the main reasons for you to partner with BAS?

Simple. We were facing challenges. We were short-staffed and couldn't find the right profiles, like so many colleagues in our profession. BAS offered us exactly what we were looking for: an expertise in accounting, especially the administrative piece of our accounting job. This allows us to focus on what we do best: consulting.


The solution: cooperation with BAS

How was the process of first meeting and starting the collaboration?

Our first meeting felt right away. Both Hans and Lucas knew the pain points of a small office, also from their own experience they knew exactly what we needed. It very quickly became familiar and a match made in heaven: BAS the administration, us the advice.

More efficient processes and improved service

How does BAS support you in the day-to-day accounting processes?

BAS has since become a fixture in our office. The employee who does not work in the office but outside. This saves us both time and money, but more so it allows us to focus on our core business: advising and guiding the client. Our service has improved significantly as a result.

The benefits of outsourcing

What do you think are the biggest advantages of outsourcing your accounting files to BAS?

Outsourcing our accounting activities to BAS has allowed us to shift our focus to core activities. Not only does this save us time, but it has also improved the quality and accuracy of our financial analyses, as we now have more time to focus on them.

A valuable partner for the future

How has working with BAS contributed to the growth or success of your business?

The growth per se in number of clients has never been our intention, but the growth in services and guidance has. That is why we are grateful to BAS for crossing our path. Their support allows us to focus on what we do best: advice and guidance. This has contributed to customer satisfaction and growth in services.

How do you experience communication with the BAS team?

Although BAS is not physically located in our Hasselt office, we still have a short line of communication. We arrange a lot through Microsoft Teams. If necessary, we can always schedule an online meeting, and BAS is happy to make time for this.

A recommendation to other companies

Would you recommend BAS to other companies, and if so, why?

Absolutely! We consider BAS a reliable partner that keeps its promises and commitments.

Continuing to grow together

How do you see cooperation with BAS in the future?

We enthusiastically look forward to the future opportunities ahead with BAS as our partner.

Want to learn more about how BAS can support your office? Get in touch and discover the possibilities!

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